Home/Methodology

How We Work

Our Methodology

Every score we publish is the product of a structured, multi-panelist process built on purchased products, minimum 30-day test periods, and independent scoring. This page explains exactly how it works — because you should know how we reach our verdicts before you trust them.

The Five Pillars

Every product is scored 0–10 across five dimensions
Efficacy & Performance 35%
Ingredient Quality & Safety 25%
User Experience & Design 20%
Brand & Mission 10%
Value & Investment 10%
01

Efficacy & Performance

35% of overall score

The most important question: does it work? We evaluate efficacy against the peer-reviewed literature, not marketing claims. This pillar examines whether the active ingredients are present at clinically validated doses, whether the mechanism of action is supported by human trials (not just in-vitro or animal studies), and whether our panelists observed measurable outcomes during the test period.

What We Evaluate

  • Active ingredients at or above clinically studied doses
  • Mechanism of action supported by human RCTs where available
  • Measurable outcomes tracked by panelists over minimum 30-day period
  • Absence of ingredient interactions that would blunt efficacy
  • Bioavailability form (e.g., chelated minerals vs. oxide forms)

Efficacy carries the highest weight because no amount of clean sourcing, elegant packaging, or compelling brand story compensates for a product that doesn't do what it claims.

02

Ingredient Quality & Safety

25% of overall score

We assess the full ingredient profile — not just the actives, but every excipient, filler, coating, and flavoring agent. Third-party certification is the single most important signal here. We distinguish between label certification (a company self-reports) and batch certification (an independent lab tests the actual product). Only the latter earns full marks.

What We Evaluate

  • Third-party batch testing (NSF Certified for Sport, Informed Sport, USP)
  • Source transparency (country of origin, supplier identity where disclosed)
  • Absence of unnecessary fillers, artificial sweeteners, or proprietary blends that obscure doses
  • Heavy metal and contaminant testing results
  • Allergen disclosure and manufacturing facility standards

A product can score a 9.5 on efficacy and still receive a Pass verdict if it fails ingredient quality — particularly for products marketed to athletes subject to drug testing.

03

User Experience & Design

20% of overall score

At this price point, the product experience matters. This pillar covers everything from how a supplement mixes and tastes to how a device feels on your wrist at 2am. It also includes the digital experience: app quality, subscription management, customer support responsiveness, and the unboxing experience. Products that are technically excellent but miserable to use consistently score lower here.

What We Evaluate

  • Sensory experience: taste, texture, smell, mixability (supplements); comfort, fit, wearability (devices)
  • Packaging quality relative to price point
  • App and digital experience quality (where applicable)
  • Subscription and account management friction
  • Customer support response time and resolution quality (tested via direct inquiry)

This is the pillar where premium brands most often fail to justify their price. Charging $200/month for a device with a mediocre app is a real problem.

04

Brand & Mission

10% of overall score

We evaluate whether a brand's positioning is authentic and consistent with its actual practices. This is not a measure of marketing quality — it's a measure of integrity. Does the advisory board have real credentials and actual involvement? Does the brand's sourcing story hold up to scrutiny? Are the founders' backgrounds relevant to the product category? We are skeptical of influencer-founded brands by default, though they can earn high scores here with sufficient transparency.

What We Evaluate

  • Advisory board credentials and verifiable involvement
  • Founder background relevance and transparency
  • Consistency between brand claims and product reality
  • Supply chain and sourcing transparency
  • Track record on recalls, reformulations, and customer communication

Brand & Mission carries the lowest weight because a great brand cannot compensate for a weak product. But it is a meaningful tiebreaker between otherwise comparable products.

05

Value & Investment

10% of overall score

We calculate cost-per-serving or cost-per-day and benchmark it against comparable certified alternatives. Value is always relative to category — $3/day for a clinically dosed, NSF-certified magnesium glycinate is excellent value; $3/day for a proprietary blend with undisclosed doses is not. We also evaluate subscription economics, cancellation friction, and whether the price has changed materially since launch.

What We Evaluate

  • Cost per serving vs. certified alternatives in the same category
  • Subscription discount depth and cancellation ease
  • Price stability and transparency (no hidden fees)
  • Value relative to the category ceiling (what the best version of this product costs)
  • Refund policy and trial period availability

We do not penalize premium pricing. We penalize premium pricing that isn't justified by the product.

Scoring & Verdicts

How Scores Are Calculated

Each panelist scores the product independently across all five pillars before any editorial discussion. The primary reviewer's scores carry 60% of the final weight; secondary reviewers split the remaining 40%.

The overall score is a weighted composite of the five pillar scores. A product cannot receive a Panel Pick verdict if any single pillar scores below 7.0 — regardless of how high the other pillars score.

Verdict Thresholds

9.0
+

Panel Pick · 9.0 – 10.0

A product we actively recommend. No pillar below 7.0.

7.0
+

Worth a Look · 7.0 – 8.9

Solid product with meaningful caveats. Worth considering for the right buyer.

Below 7.0
+

Pass · Below 7.0

We don't recommend this product. We publish Pass verdicts to save you money.

The floor rule: No product receives a Panel Pick if any single pillar scores below 7.0. A 9.8 on efficacy cannot offset a 5.0 on ingredient safety. The weakest pillar sets the ceiling on the verdict.

The Testing Process

01

Product Acquisition

We purchase every product we review at retail price, through the brand's own website, using a non-disclosed identity. We do not accept complimentary products, press samples, or early access in exchange for coverage. If a brand sends us an unsolicited product, we either return it or purchase a replacement unit independently before beginning our review.

02

Panelist Assignment

Each product is assigned a primary reviewer and at least one secondary reviewer based on category expertise. The primary reviewer conducts the full test period and writes the review. The secondary reviewer independently scores the product across all five pillars without seeing the primary reviewer's scores. Scores are reconciled in a structured editorial meeting before publication.

03

Minimum Test Period

Every product must be tested for a minimum of 30 days before a review can be published. Most reviews reflect 60--90 day test periods. Products that require longer timelines to assess (e.g., collagen for skin changes, creatine for strength adaptation) are held until sufficient data exists. We do not publish reviews based on a single week of use.

04

Ingredient Verification

Dr. Webb conducts an independent ingredient audit on every product. This includes cross-referencing the label against the brand's Certificate of Analysis (where available), checking third-party certification databases (NSF, Informed Sport, USP), and flagging any ingredients that appear on prohibited substance lists. Products with proprietary blends that obscure individual ingredient doses are automatically capped at 7.0 on the Ingredient Quality pillar.

05

Independent Scoring

Each panelist scores the product independently across all five pillars using our standardized rubric. Scores are submitted to the editorial team before any discussion occurs. The final published score is a weighted composite of all panelist scores, with the primary reviewer's score carrying 60% of the weight and secondary reviewers splitting the remaining 40%.

06

Editorial Review & Publication

The final review is written by the primary reviewer and edited by our editorial lead for clarity, accuracy, and tone. All factual claims are sourced to peer-reviewed literature or primary sources. The review is then reviewed by Dr. Webb for any safety-related content before publication. We do not share reviews with brands prior to publication.

The Panel

Five specialists. Zero brand relationships.
SC

Dr. Sarah Chen, RD, PhD

Lead Nutritional Scientist

Focus: Supplements, Nutrition

Dr. Chen holds a PhD in Nutritional Biochemistry from Cornell and completed her dietetic internship at NYH-Weill Cornell. She spent six years as a research scientist at the Friedman School of Nutrition before joining The Well Panel. She leads all supplement efficacy assessments and is the primary author of our ingredient quality framework. Her research has been published in the American Journal of Clinical Nutrition and Nutrients.

Products reviewed64
PN

Dr. Priya Nair, MD, FACP

Sports Medicine Physician

Focus: Recovery, Sleep, Wearables

Dr. Nair is a board-certified internist with a fellowship in sports medicine from HSS. She has served as a team physician for two professional sports organizations and consults for several Olympic-level athletes. At The Well Panel, she leads all recovery and sleep product assessments, with particular focus on the intersection of wearable data and clinical outcomes. She is a WHOOP and Oura Ring power user with four years of continuous data.

Products reviewed41
JO

James Okafor, CSCS, CISSN

Strength & Performance Coach

Focus: Fitness, Supplements, Protein

James has coached Division I athletes and professional competitors for 11 years. He holds certifications from the NSCA (CSCS) and the International Society of Sports Nutrition (CISSN). He is the primary evaluator for all performance-oriented supplements — creatine, protein, pre-workout, amino acids — and leads our physical performance testing protocols. He tests every product he reviews with at least two training clients in addition to himself.

Products reviewed53
MW

Dr. Marcus Webb, PharmD

Clinical Pharmacist & Safety Lead

Focus: Ingredient Safety, Drug Interactions

Dr. Webb spent 12 years as a clinical pharmacist at UCSF Medical Center before transitioning to supplement safety consulting. He is the final checkpoint on every Well Panel review — no product receives a score without his sign-off on the ingredient safety assessment. He maintains a database of known supplement-drug interactions and flags any product that poses a risk to specific populations. He is particularly focused on the gap between what labels claim and what third-party testing reveals.

Products reviewed182
LS

Lena Sorensen, MS, CPT

Wellness & Lifestyle Editor

Focus: Skincare, Nutrition, User Experience

Lena holds a master's in Health Communication from Northwestern and has written about wellness for publications including Well+Good, Byrdie, and Outside. She leads all skincare and lifestyle product reviews and is the primary author of our User Experience & Design assessments across all categories. She is the voice most readers encounter first — her Short Version sections are written to give a clear answer in under 60 seconds. She is the only panelist who has worked in brand-side marketing, which she considers her greatest asset for detecting greenwashing.

Products reviewed38

Scientific Advisory Board

In addition to our core panel, The Well Panel maintains a Scientific Advisory Board of four specialists who review our scoring rubric annually and consult on complex ingredient or safety questions. Advisory board members do not score individual products and have no influence over verdicts.

Advisory board members are disclosed by name and credential in our annual transparency report, published each January.

Independence Policy

We Buy Everything

Every product reviewed on The Well Panel was purchased at retail price. We do not accept press samples, gifted products, or early access units. If a brand sends us a product unsolicited, we return it or purchase an independent unit before reviewing.

Affiliate Links, Disclosed

We earn a commission on purchases made through links in our reviews. This is disclosed on every review page. Affiliate relationships are established after the review is written and scored — they have no influence on our verdicts. We have declined affiliate relationships with brands that received Pass verdicts.

No Sponsored Reviews

We do not publish sponsored reviews, paid placements, or brand-funded content of any kind. Brands cannot pay to be reviewed, pay to improve their score, or pay to suppress a negative review. Our advertising products are limited to display advertising, which is clearly labeled and editorially separated.

The Well Panel

"We reject 67% of the products we test. That number is the point. If we were optimizing for affiliate revenue, we'd publish more positive reviews. We're not. We're optimizing for the trust of a reader who spends $200/month on their health and deserves an honest answer."

— The Well Panel Editorial Team

Now that you know how we work —